Industrial Bank

Julie Chamberlain
1 Star
This bank is the worst. I joined for my business account to support a local bank. Terrible mistake. Representatives consistently give you inaccurate, bad information. If you find a good rep, deal w them only. Risk of things getting messed up is too high otherwise. I will be closing my account as soon as I fix the cluster they created
Friday 17th November 2023

Valerie Previl
5 Star
After being in DC for a decade I was happy to find out that Industrial Bank had a Harlem location on the iconic 125th St. I ended up opening a business account and everyone at the location was so friendly and helpful. Grateful for the expansion and hope this review encourages folks to open an account at Industrial Bank!
Monday 9th January 2023

Gloria Lowe
1 Star
I opened an account and waited for almost two weeks for a Debit Card to be mailed. I had to go back to the bank a request they issue me a card on the spot. And, the wait time was forever each time and it was absolutely no other customers in the bank. And, to this day I still have not recieved any statements from the bank in the mail. I am not sure I made a wise choice by patronizing this bank.
Saturday 14th August 2021

Robert Limage
5 Star
For more than ten years I have been going to the Harlem branch in New York City. I stayed at that location as a customer because of greart personal service.
Friday 15th March 2024

LeeOlive Tucker
2 Star
I called in expecting to find an option to hear what banking Hours were, now that the bank is open more than 3 days per week: 9-3 or 9-4 on Thurs.? because I just had Surgery & needed my Daughter to make a deposit tomorrow. U have removed that info from your recording. This isannoying & inconvenient. I went to yr website & it's not there either. Please re post your Harlem branch biz hrs. Thank you very much, Leolive Tucker
Wednesday 5th August 2020